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🇮🇹 Italian Level A1

At the bank in Italian

You're at a bank in Italy. Listen to the clerk (Francesca), then choose how to reply — tap an answer to hear its pronunciation and see its translation, then confirm. What you pick changes what she says. Open “Vocabulary” for the words (or “Explore the scene”) and tap “🗣️ On the street” for the real language.

Play the scene — free
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At the bank — Italian

What you'll learn here

Key words

il bancomat il BÀN-co-mat
the ATM
“Il bancomat” = both the ATM and the debit card. “Prelevare” = to withdraw. Watch the daily limit and independent ATMs with high fees.
la banconota la ban-co-NÒ-ta
the banknote
“La banconota” = banknote; “le monete / gli spiccioli” = coins/change. Many small places can't break €100/200 notes.
il cambio il CÀM-bio
the currency exchange / rate
“Il cambio” = both the exchange and the rate. A bank is often fairer than the airport “cambiavalute”. Ask about the “commissione” (fee).
lo sportello lo spor-TÉL-lo
the counter (window)
You take a queue ticket (“il numero”) and wait to be called to “lo sportello”. “Lo sportello automatico” = the ATM.
la carta la CÀR-ta
the card
“La carta” (credit/debit); “il PIN” is the same word. “Contactless” is said the same. If the ATM “retains” your card, call the bank right away.

How locals really say it

Not the textbook version — the real language you hear in Italian.

“Buongiorno! In cosa posso aiutarla?” — Good morning! How can I help you?
“Cosa le serve?” — What do you need?
“Quanto le serve?” — How much do you need?
“Guardi, oggi il cambio conviene.” — Look, today the rate is worth it.

Dialogue (excerpt)

A taste of the conversation — play the rest in the app.

Francesca
Buongiorno! Si accomodi, mi dica pure.
Good morning! Have a seat, go ahead.
Francesca
Di cosa ha bisogno?
What do you need?
You
Vorrei prelevare dei contanti.
I'd like to withdraw some cash.
Francesca
Quanto desidera prelevare?
How much would you like to withdraw?
You
Duecento euro, per favore.
Two hundred euros, please.
Francesca
Oggi il cambio è buono, e la commissione è bassa.
Today the rate is good, and the fee is low.

…continues in the app →

🎵 This scene also has a song: Allo Sportello

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